In November we visited Zalando Lounge. Zalando Lounge is a part of the very known Zalando SE one of the biggest e-commerce companies in Europe, selling clothing, shoes and all kind of fashion items.
Please tell us something about your Company, when was your company founded, your location, in how many countries are you active?
Zalando Loungewas launched in 2010 in Germany and Austria as a part of Zalando SE. By now we are online in 12 different European countries and our Headquarter is located in Berlin.
To offer a more convenient shopping experience we have developed an app, which is currently available for iOS.
What is your core business?
Zalando Lounge is an exclusive members only Shopping Club with a mobile first business model.
We address discount affine customers with discounts up to 75% on fashion and lifestyle products. We offer an exciting shopping experience through up to 7 daily sales campaigns.
The products range from shoes and clothing to accessories, sports apparel and even homeware.
As the sales campaigns are temporary and the stock is limited, members have to act fast in order to get their hands on their favorite items, because once the products are gone, they are gone.
Zalando Lounge is much more than discounts. Our strength lies in our fashion focus:
from sought-after labels to niche brands, from the most known international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products and outfits.
In which countries are you active? Are you planning to expand your venture in other countries? And if – where?
In 2010 we launched the first Zalando Lounge markets, Germany and Austria. One year later we added with France the first market outside the German speaking region.
The internationalization continued in 2012 with the Netherlands and Belgium, followed by Finland, Sweden, Denmark and Switzerland in 2013.
Customers in the UK can purchase at Zalando Lounge since 2014. In 2016, the newest member of our Lounge-Markets joined: Italian customers already love us.
What is the average age of your team members?
Our team’s average age is around 31-32.
What kind of attitude should new employees have to have in order to work at your company?
Working for Zalando means working in ambitious teams on an extensive variety of topics.
We look for people who are innovative enough to break through the status quo, brave enough to fail and smart enough to win.
Working for us, you will be provided with the trust to make decisions, the freedom to achieve mastery, and the opportunity to grow.
Why is it fun to work at your company?
We at Zalando Lounge have gotten big enough to work professionally but stayed agile, so we can adapt to changing situations.
There are structures which enable us to work smoothly, the status quo is always questioned and optimized. Our team size allows a professional but also personal approach.
We work hard and celebrate success even harder.
Do you offer any employee benefits?
We aim to provide an overall seamless work experience for all Zalandos. Our benefits portfolio reflects our culture and the different needs of our diverse workforce.
To give you a few examples:
40% discount on Zalando products and 30% on Zalando Lounge products for employees
ADDITIONAL HOLIDAYS AND VOLUNTEERING TIME OFF
Volunteering Time Off for CSR projects as well as additional holidays above statutory minimum
FOOD AND BEVERAGE
Fruits/vegetables, muesli, milk, tea, water and soft drinks for free
Contribution to cost for public transport + rental bikes available
Selected sports activities as well as discounts at sports clubs available
EMPLOYEE SHARE SHOP
Opportunity to participate in Employee Share Program
Do you offer new employees a relocation service or help to relocate?
We support them in visa topics and the registration in Berlin.In the Tech Department, there are also townhouses to ensure an initial accommodation in Berlin.
Especially in this department we have many international employees. We also work with relocation agencies, which support our new employees with the start in Berlin.
Our current office is located in Kreuzberg, at the heart of Berlin.
Employees cannot only work at around 10.000m² on 6 floors, but also use our big Event Space and a nice Cafeteria, plus a huge rooftop terrace with a beautiful view over the roofs of Berlin and its Fernsehturm.
Near the office, a modern production side including a light-flooded Atrium enables integrated processes of all units.
Besides the offices and production side, that are already in use, we will open a Kita in spring 2017.
Did you get help from an interior designer by designing the office? And if who did you work together with?
We got help from Design in Architektur, based in Darmstadt.
They created the office modules, the sideboards and the cafeteria.
They already were involved in the interior design of our Outlet stores in Frankfurt and Cologne.
Thank you Zalando Lounge Team for this interview and the photoshooting!
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